How We Work
Eau Naturelle can provide everything you need for the entire process from initial consultation, through to design and technical specifications, and then on to construction and completion of the pond. If you wish, we can also provide an on-going aftercare and maintenance service.
In some instances, clients prefer a part-build service or, even, just a consultancy service.
For most projects we follow a three part process:
Free initial design consultation
Design and technical specifications
Construction
Free initial consultation
This is primarily an information gathering phase for both you and us, and generally falls into two parts. Firstly, a free initial telephone or Zoom call that tends to take from half an hour to an hour. If this meets with your approval, this is then followed by a site visit so we can meet - giving us the opportunity to fully understand the proposed site and to discuss further with you what you wish to achieve.
We will then send you a design proposal and quotation for further discussion and, hopefully, your approval. Once agreed, Eau Naturelle will proceed with drawing up the final fully detailed design and proposal for the construction schedule.
Site visit consultation fees:
All on-site design consultations within 30 miles of Bury St Edmunds are free
30 to 50 miles is charged at £220; 50 to 80 miles at £440 plus travel expenses; more than 80 miles at £650 plus travel expenses.